Customer service

Our team will do everything to make you feel happy and enjoy your whole stay. We want you to

• be satisfied with accommodation and the services we provide
• have no worries about parking your car
• to do something for your health and visit our relaxation centre, steam and Finnish sauna, jacuzzi and use massage and cosmetic service
• enjoy wonderful moments with your family or friends
  • while doing sports activities:
    skiing, sledging, cycling, hiking, walking in the nearest surroundings and in the fresh, mountain air
• while sitting together at the table in our Restaurant DRAK and indulging in the dishes and specialities
• prepared by our professional cooks (also according to your individual requests and health requirements)
• while sitting in armchairs in our café after breakfast, lunch or dinner and tasting
  • excellent Lavazza Italian coffee
  • fresh desserts
  • quality drinks
  • in the pleasant atmosphere sitting by the fireplace
  • and listening to enjoyable and quite music while reading a book from our bookcase
  • or daily press

We really want you to go back home

• after complete physical
• regeneration and full of new energy
• positive thinking and the feeling of satisfaction

We are here for you all week long from 07.30 to 22.00.
We are looking forward to seeing you and fulfilling your wishes and expectations.